Overview

The articles below detail common DNS issues that might cause site downtime, as well as actions to assist you get your site back online.

Other reasons for your site’s downtime might be found in the article below.
DNS propagation
What to look for if your website isn’t working DNS propagation
If you’ve recently made any DNS changes, it’s possible that your DNS will take longer to propagate online. The following changes have been made as a result of this:

Altering the nameservers
Adding hosting to the mix
Changing web hosts (e.g., changing from a redirect to Fully Hosted)
Customizing DNS records
The majority of updates take 6 hours to appear online, but nameservers can take up to 72 hours. You can use one of the following links to see where your new DNS values have been changed around the world:

whatsmydns.net – A well-known website that verifies DNS records all around the world.
Using GreggHost’s DNS propagation checker in the panel to view your GreggHost DNS entries.
Expired registration
You still have 30 days to renew a domain that has expired. Details on how to renew a domain name can be found in the Renewals article.

The domain is in its Redemption period if it has been expired for more than 30 days. Details on how to fix this can be found in the Redemption article.

If your domain is not registered with GreggHost, you must use an online WHOIS lookup to find out who the registrar is. The WHOIS search provided by ICANN can be found here:

WHOIS information from the Internet Corporation for Assigned Names and Numbers (ICANN).
If your status is anything other than okay, you must contact your domain registrar to make the necessary changes.