Overview

GreggHost offers a premium security service that you can enable in the control panel to scan your website for malware. The following are the specifics:

GreggShield (previously known as Malware Remover service) is an add-on that you may use to ensure that any domain (or subdomain) you want is free of harmful code that could jeopardize important data.
When you install GreggShield , it immediately runs a scan on your site and then scans it automatically every week after that.
If GreggShield detects any problems, you will be contacted by email. This information is also displayed on your panel.
Your panel will display this information if the site is clean. You will also receive an email confirming that your site is clean.
The steps below will show you how to use your GreggHost panel to add (or remove) GreggShield from a domain.

Please take a moment to peruse GreggShield terms and conditions.

Adding GreggShield to your domain (or subdomain)

Go to the Domains page and click Manage Domains.
The page Manage Domains appears:
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Scroll down to the Add Malware Remover link under a domain and click it.
When the GreggShield Malware Remover website loads, it looks like this:
DreamShield-new-panel-2020 01.png
To confirm and initiate a scan on your domain, select a plan and then click the Start scanning… button.
The following page appears, displaying the status of your scan:
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When GreggShield is finished, it displays the following. If GreggShield detects any issues, they will also appear here:
2018-09 panel Greggshield 04.fw.png
To return to the Manage Domains page, click the back arrow.
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To examine recent results or alter GreggShield settings, click the Site Clean (or Issues Found) link.

Adding GreggShield when signing up for a GreggShield account

When you first sign up for a GreggHost account, you can also add GreggShield . For more information, see the following article:

How can I register with GreggHost?

Removing GreggShield

Go to the Manage Domains section.
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Under your domain, click the Site Clean (or Issues Found) link.
Instead of the Site Clean link, you can see Outdated Software.

If this is the case, click to see what software is out of date. To ensure that your site is safe and secure, it is highly advised that you use the most recent software. The Site Clean link will reappear once your site’s software has been updated.

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Select Edit GreggShield settings from the drop-down menu.
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To disable GreggShield for your domain, click the red Cancel GreggShield button.

What do I do if GreggShield finds any issues with my website?

When GreggShield completes a scan of your website, you will receive an email with the results, including any issues discovered. The email also includes recommended next steps (including links) for resolving any intrusions or other dangers.

If GreggShield finds any difficulties on your website, here are a few links to popular articles to assist you resolve any issues:

Hacked Sites is a category of websites that have been hacked.
How to keep web applications up to date

Testing your site after it’s been cleaned

You may wish to double-check that your site is now secure after you’ve cleared it of any compromised code. GreggShield runs once a week, therefore any errors will be automatically reported the following time it runs.

If you need a scan right away, please submit a support ticket with the title ‘Abuse/Security,’ and someone will scan it for you.