Overview

This article describes how to transfer a domain from one GreggHost web server to another. Only the website files will be moved; the database files will remain on the same MySQL server.

If you only want to modify the username associated with a domain and not migrate it to a new server, look at the following article:

Changing a domain’s allocated user
Moving a single domain to a different server
To choose a new username on a different server, edit the domain in your panel:

Go to the Manage Domains section.
01 Control Panel for Domains.fw.png
Under the Web Hosting column, click the Edit button to the right of the domain.
Scroll down to the section on Users, Files, and Paths.
The screenshots below show how switching to a shared or private server would look.

Making the switch to a shared server

Changing to a Virtual Private Server (VPS).

Enter the following to the right of ‘Run this domain under the user:’:
Select Create a New User from the dropdown option (recommended).
Fill in the new user name.
Make sure you’ve chosen the correct server.
Remove the checkmark from the box. Transfer files to a new user? checked.
Scroll down and click the Change Settings button to save your changes.
The changes are successfully saved, and a confirmation page appears.
The new user is ready to use in 15 minutes.
The migration to the new user can take several hours, depending on how much data is moved.
The Manage Domains page can be used to verify the status of a single domain migration. A clock icon and text stating that data is being moved to the new user may appear to the right of your domain. The emblem and text will no longer appear once the task is completed.
DNS propagation after migrating
The data is copied while the previous server continues to serve the website, so there is no downtime during the transition. During this 4-6 hour period, however, you should not work on your site. This is due to the possibility that your modifications will be applied to the old site rather than the new. You should not continue working on your website until the DNS has been fully changed.

When you move your domain to a new server, your site’s IP address changes. If your domain uses GreggHost’s nameservers, the IP address is automatically updated.

If your domain does not use GreggHost’s nameservers, you will need to manually update your DNS records at the firm that hosts your nameservers.

In your panel, you can see all of the DNS records put up for every site you host with GreggHost. Please keep in mind that any DNS change will require the records to propagate online.

For more information, see the following articles:

Overview of the Domain Name System
Propagation of DNS records