Overview

If a registration fail to transfer, GreggHost sends you an email with more details about why it failed.

The following explanations, as well as possible procedures you can take to fix a domain registration transfer request so it can complete properly, are provided below.

Your fees are not immediately returned if your registration or renewal request is not completed. Instead, the remaining money is credited to the account and will be utilised if the registration/renewal is resubmitted.

The current registrar has rejected transfer

What exactly does this imply?
You may see this warning for a variety of reasons, including (but not limited to):

The domain has passed its expiration date.
The current registrar has a setting that prevents the transfer from happening.
What can I do about it?
Contacting your current registrar for more information on what’s keeping the transfer from going through is the best approach to repair a fail to transfer.

If you need assistance locating your domain’s registration information, read the following article: How to Locate WHOIS Information for Your Domain

Overview of WHOIS
If your domain is registered with GreggHost, you can contact customer service for more information on how to resolve a fail to transfer.

Domain is locked at current registrar, or is not yet 60 days old

What exactly does this imply?
The following are the most common causes for receiving this message:

Within the last 60 days, your domain was registered for the first time.
At your current registrar, the status of your domain is “locked.”
Within the previous 60 days, you have made a change to the WHOIS information (such as the contact information or email address). ICANN recently changed its policy to prohibit domain transfers by locking the domain for 60 days after any WHOIS modifications are made.
See the following article for further details on the ICANN transfer policy:

Transfer Policy of ICANN
What can I do about it?
To find out why your domain is locked, contact your existing domain registrar (see the previous section to find your current registrar). If your domain is registered with GreggHost, you may get more information on what to do if your domain is locked by contacting support.

Domain contacts did not respond to verification email

What exactly does this imply?
A verification email is sent to the WHOIS contact for the domain you desire to transfer to GreggHost in the majority of circumstances. To begin the transfer, you must respond to this confirmation email.

What can I do about it?
To answer to the verification email, make sure you have access to the email account linked with the domain’s WHOIS information. Make sure to look in your spam folder as well. See the following article for further details on how to transfer a domain to GreggHost:

What is the process for transferring my domain registration to GreggHost?