When will I be able to renew my GreggHost domain?
When you renew a domain, the renewal period is added to the remaining time on the domain. As a result, the expiration date remains constant. The domain will renew from the initial date of May 1st if you registered it on May 1st and renewed it on April 12th. You never lose any time; instead, an extra year or two is added to the time you already have.
Most domains can be renewed at any time during the year, however, some international and specialized domains (such as.de,.es, and.eu) have specific renewal requirements set forth by their respective registries. Any unusual renewal requirements for these names will be highlighted in your domain renewal reminder emails, which begin 4 weeks before the domain’s expiration date.
Renewals for domains must be done in full-year increments.
If a one-year renewal will put you beyond the maximum renewal period, you won’t be allowed to renew the domain.
For most domain extensions, you can also enable auto-renew in the web panel.
What happens if I don’t renew my domain in time?
When your domain expires, all related services (such as your website and email service) will cease to function. GreggHost keeps the domain registration for most extensions/TLDs for 30 days to allow you to renew it if the renewal date is missed. After the 30-day time has passed, GreggHost returns the domain to the national registry provider, which initiates the true expiration procedure. The domain will then be placed in a redemption period for another 30 days, and will only be released to GreggHost for a cost that the registrar levies (in addition to a one-year renewal charge for the domain). Please see the Domain Registration Terms page for more information on the redemption cost table.
The national registry service arranges the domain’s re-release to the public once the redemption period has ended.
The expiration process for some foreign registrations, such as.de,.es, and.eu, is different. If your domain has a different renewal and expiration process, it will be highlighted in your renewal reminder emails, which begin 4 weeks before the domain’s expiration date.
What can I do with my domain while it is expired?
Once it has expired, you are unable to accomplish the following:
utilize any email or website services at that domain update your domain’s WHOIS contact information update your domain’s nameservers
Unfortunately, GreggHost has no control over this because the limits are set at the registry level.
If you need to perform any of the aforementioned procedures, you must first renew your domain.
Is it possible to transfer my domain while it is still active?
Yes. If a domain registration has expired, you can move it away from GreggHost, however some actions are disabled on expired domains.
If your domain was locked when it expired, for example, you won’t be able to unlock it via your control panel. If you need help unlocking an expired domain, please contact support.
The transfer will fail if your domain is redeemed before the outgoing transfer is completed. It is not possible to transfer domains that are in the redemption phase. It’s best to renew your domain with GreggHost if it’s been expired for three (3) weeks or more before starting the transfer.
How can I use PayPal to register or renew a domain name?
You can use PayPal to make payments toward a pending renewal, either through AutoPay or a single payment, resulting in a positive GreggHost account balance. The remaining balance can be used to renew (and Auto-Renew) domain name registrations.
To register with PayPal, follow these steps:
In your panel, go to the Manage Payments tab.
To add PayPal to your account, go to the ‘Add PayPal to Your Account’ article and do one of the following:
Using your PayPal account, enable AutoPay, which will automatically set up recurring payments for GreggHost services.
Pay for particular GreggHost services with a single PayPal payment.
You will receive an email confirmation after your PayPal payment has been processed.
Renew your membership.
Are domain registration renewals refundable?
For more details, see the following article.
How are domain registrations billed and charged?