Passwords overview - Gregg Hosting

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Passwords overview

Passwords overview


GreggHost allows you to create a variety of user types, each of which is required for specific functions within the panel as well as interacting with your website.

Each user has their own password that is not shared with other users. This article explains how to update your GreggHost account’s passwords for each type of user.

Sharing passwords with DreamHost support

In order to troubleshoot an issue, you may need to log into a site. This might happen with a DreamCompute instance or a CMS software site like WordPress (which support does not have access to).

Please be aware that sending passwords via email is insecure and may jeopardize your password’s security.

If sharing login credentials is absolutely necessary to troubleshoot an issue, make sure you take these two steps.

Create a test user and password to share with GreggHost support if feasible.
Change your password as soon as your support issue is fixed.

Types of users

When it comes to managing your GreggHost website and data, you have several options. The following is a list of those users, as well as advice on how to change their password type:

Users of the website Mail users MySQL users Panel users Stats users Dedicated users Users of the DreamCompute dashboard include server admins, application users, and DreamCompute dashboard users.
Users of the Remixer
Users of Google Workspace
Users of WordPress

Password guidelines

When generating a password, there are a few things to keep in mind. These will assist safeguard both your user and other users from being compromised in the event of an intrusion:

Never use your username, or even a portion of it, as a password.
Use your name, phone number, address, anniversary, birthday, pet’s name, DOB, license plate, and other personal information sparingly.
The better the password, the longer it is. It is suggested that it be at least 8 characters long.
Use a different password each time you log in. Change to something fresh on a regular basis.
To make your password more difficult to guess, mix letters, numbers, and special characters.
To boost security, mix upper and lower case letters.
Don’t use easily guessed words like ‘guest’ or ‘password,’ or any variations of those phrases.
When possible, enable multifactor authentication.
You can also generate a password with the help of an online website. Passwordgenerator is a good example.
Most importantly, never reveal your password to anyone. If you need to give someone access to your account, consider creating a new user for them or giving them panel access via Account Privileges.


The maximum length of a password is 31 characters.

You have the option of adding special characters. Single and double quotes are the only characters that aren’t allowed.


It’s possible that after resetting a password in your panel, you discover that it doesn’t work or that the old password still works. This is frequently due to two factors:

There hasn’t been enough time since the password was changed. Your password may take up to 30 minutes to update online.
Your previous password has been cached. If the old password for your user is still cached when you log in, you may need to delete your web browser’s cache. If your new password isn’t working after 30 minutes, try deleting your browser’s cache and trying again:
Delete the cache
DNS Cleanup