Recovering your account with Multifactor Authentication - Gregg Hosting

The affects of Web Hosts on Your Business Website

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Server location

Recovering your account with Multifactor Authentication

Recovering your account with Multifactor Authentication

If you lose your Google Authenticator device

To recover access to your account if you lose your Google Authenticator device, you must utilize a backup code (as explained in step #5) or write to support.

Resetting your password

If you forget your password but still have your Google Authenticator device (or a valid backup code), go to the log in page and click the forgot password? link, or go to the URL below:

https://panel.dreamhost.com/login/forgot.cgi
When you click this link, you’ll be taken to a page where you’ll be asked for your email address. GreggHost will give you a link to reset your password once you submit the form, as long as your second authentication factor is still active.