Overview

Jetpack is a powerful plugin that delivers your WordPress site greater security, automated backup protection, uptime monitoring, spam prevention, and more… instantaneously! It was written and supported by Automattic’s WordPress professionals.

Jetpack Professional is included with the GreggPressPLUS, PRO, and Legacy Advanced plans for free. Jetpack Professional adds features like real-time offsite backups, virus scanning and repair, and access to more than 200 premium themes and templates. When you enable Jetpack on your website if you’re on one of these plans, you’ll get Jetpack Professional automatically.

To learn more about all of the features, go to Jetpack’s website:

Upgrading to GreggPress

On new GreggPress PLUS and PRO plans, Jetpack is installed by default.

If you have a conventional WordPress site on a shared or virtual private server and upgrade to DreamPress, Jetpack will not be installed automatically. Before proceeding, you must manually install the plugin after upgrading. Instructions on how to install a plugin can be found in the following article.

Plugin management in WordPress

Activating Jetpack

In the panel, go to the Managed WordPress page.
Click the Manage button to the right of your domain.
dreampress using jetpack
Click the toggle button if Jetpack is currently deactivated.
When you visit wordpress.com, you’ll be prompted to enter into your WordPress account:
jetpack.png
If you’re already logged into a wordpress.com account, an auth option will display, allowing you to connect with it with a single click.
Click the Create a new account link if you don’t already have a WordPress.com account.
Click the Lost your password? link if you have a WordPress.com account and can’t remember your password. An email will be sent to you. Return to the login page and log in once the password has been reset.
WordPress will prompt you to approve a connection from GreggPressafter you login in:
jetpack.png
After you log in, you’ll be prompted to allow access to your GreggHost panel. Click the Approve option.
The WordPress panel appears, with the following success message:
jetpack.png
Return to your GreggHost account and choose Manage next to your domain on the Managed WordPress page.
Jetpack is now turned on:
jetpack.png

Setting up Jetpack

Go to your GreggPresssite and log in.
jetpack.png
In the left menu, select Jetpack.
jetpack.png
Log in to your WordPress.com account.
The Jetpack dashboard is automatically updated after you login in.

Enabling the Akismet plugin

On the left side of your GreggPresssite, click ‘Plugins.’
jetpack 07.fw.png
Ascertain that ‘Akismet’ is already installed and operational. If not, go to the top of your dashboard and select ‘Add New’ to install it.
jetpack.png
Hover over ‘Jetpack’ in the left panel and select ‘Akismet Anti-Spam’ from the menu.
jetpack.png
Select ‘Connect with Jetpack’ from the drop-down menu.
A confirmation screen appears, confirming that Jetpack is turned on:
jetpack.png

Automatic backups

After you activate Jetpack, your site will be automatically backed up. These backups may be accessed by going to Jetpack > Backup & Scan on the left menu. This will take you to your WordPress.com account’s Backups page, where you can view and download your backups.

Troubleshooting activation issues

If you’re having difficulties activating Jetpack, check out this area for some troubleshooting tips.

Error when activating the Jetpack Professional plan

If you get an error when trying to activate your Jetpack Professional plan, make sure you have the Jetpack plugin installed and activated as described above.

Check the admin_ email address

Make sure Jetpack is using an email address for one of your WordPress administrators.

Option 1 — Update the admin email address in the dashboard

Go to example.com/wp-login.php to log in to your site.
Go to the General page under Settings.
In the Administration Email Address section, change the email address.
At the bottom, click the Save Changes option.
After that, you’ll receive an email from this new address. To confirm the email address change, click the link.

Option 2 — Update the admin email address in phpMyAdmin

Use your database credentials to log into phpMyAdmin.
In the left menu, select your database name.
Select the table with the _options at the end. It could be preceded by a few letters and numerals. A number of columns and rows are displayed.
Look for the field admin email under the column option name. To modify this row, click the pencil icon on the left.
Change your email address.
To save your changes, click the Go button.
Check that your xmlrpc.php file is working.
A file called xmlrpc.php is installed on every WordPress site. This is the file that connects your site to wordpress.com. It is available by default, however some plugins can disable it, rendering it useless.

Visit your xmlrpc.php file in a browser to see if it’s available. As an example.

https://example.com/xmlrpc.php
In your browser, you should see the following response:

Only POST queries are accepted by the XML-RPC server.
You’ll get a Page Not Found message instead if the xmlrpc.php file isn’t working. In this situation, make sure that no installed plugins or your.htaccess file in your site’s main directory are deactivating the file.

Disconnect your website from the WordPress.com platform.
If your WordPress site was previously linked to your WordPress.com account, you’ll need to follow the procedures below to disconnect it.
Option 1: Delete your WordPress.com site.
Go to wordpress.com and log in.
WordPress.com My Webpages
On the top left, click the My Sites option.
Choose your domain from the drop-down menu.
Manage your WordPress.com settings
In the left menu, go to Manage > Settings.
Site Tools on WordPress.com
Select Manage Your Connection at the bottom of the center section.
Disconnect from WordPress.com
Select Disconnect from WordPress.com at the bottom of the center column.
You can choose an option for why you’re disconnecting Jetpack on the following screen. You can simply click the Skip for Now link to skip this step.
Disconnect button on WordPress.com
Click the Disconnect button on the final page.
Option 2: Remove the Jetpack plugin from your website.
Go to example.com/wp-login.php to log in to your site.
Go to the Installed Plugins tab under Plugins > Installed Plugins.
Remove the Jetpack plugin from your computer.
Under the Jetpack plugin, click the Deactivate link.
Jetpack plugin should be removed.
Click the Delete link once it’s been disabled.
When you delete files and data, you’ll also lose your site’s Jetpack settings.

Removing Jetpack

Click Manage next to your domain on the Managed WordPress page.
dreampress using jetpack
Toggle the toggle button in the upper left corner.
Jetpack is disabled, according to the notice.