Knowledge Base Archive - Page 16 of 38 - Gregg Hosting

The affects of Web Hosts on Your Business Website

Here're ways your choice of web hosting service provider impacts the performance of your business:


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Website loading speed

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Uptime and availability

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Customer support

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Security

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Server location

Archives: Knowledge Base

Panel Notifications

Overview Important notices regarding your websites and GreggHost account are sent to you via the GreggHost Panel notification system. Notifications are used in the panel’s Guided Roadmaps to achieve the following two goals: Assists you in setting up your website for the first time. Following the submission of information about your site’s content and usage […]

Viewing tickets

Overview On the Contact Support page of your panel, you may see every ticket you’ve previously submitted GreggHost. On the Support History page, you can also see your Support History. This tab also shows any messages you’ve received from GreggHost. support.png Look under the section titled Recent Messages on the Contact Support page. The following […]

SnailMail SnailMail Technical support requests are only accepted by email or the Panel (if you have an account). Support is unable to respond to enquiries sent through the United States Postal Service. GreggHost billing address Please remember to include your GreggHost account number on any checks or money orders you send. GreggHost billing address: GreggHost […]

phone support

Overview Email and Live Chat are the primary methods of customer service. Customers can, however, request a callback from technical support via GreggHost’s website. Callbacks are not provided in any ordinary hosting service by default. For a little monthly cost, you can add three callbacks to your account each month. For a charge, Support additionally […]

Live Chat

Our Live Chat System When contacting GreggHost support via Live Chat, a technician may not be available right away; please be patient as GreggHost attempts to resolve your issue. Not all difficulties can be fixed in a timely manner using chat. If your issue requires more examination during your conversation, the technician will tell you […]

email

Overview Email correspondence through your panel is the primary method of contacting assistance. Support can answer most of your inquiries and give you with links, examples, and other resources to help you diagnose a problem you’re having. Creating a troubleshooting ticket If you are unable to access your account, you must contact assistance via the […]

add or remove

Overview You have the choice of adding the ‘www’ subdomain in front of your domain, leaving it off entirely, or allowing both options when you fully host it. Consider the following scenario: www.example.com example.com While some people prefer not to include “www” in their website URL, others insist on it. In any case, having a […]

Parked domain

Overview You have numerous options for adding a domain to your panel: Redirect — This redirects your domain to a Fully Hosted website. Fully Hosted — This means it appears on the Internet. Fully Hosted — This is a mirror of a Fully Hosted website. DNS Only — This option disables GreggHost’s hosting and allows […]

Mirror domain

Overview A mirror allows you to submit material to your GreggHost server for one site (site A), but visit the original site using the URL for another site (site B) on the same account (site A). A mirror domain, in more technical terms, is a GreggHost server alias that allows you to access the same […]

redirect

Overview You must have an active hosting plan for the domain, or the domain must be registered with GreggHost, in order to use the panel Redirect service. A “redirect” domain is a link to another website. The browser’s URL is changed to the domain to which it is being redirected when browsing a web page […]